Shipping Policy
Shipping Time Estimation
In general the parcel will be delivered in 6-14 business days.
- Processing Time: In stock items will be shipped out within 1 business day. For out of stock items, please allow 3-5 business days for us to prepare your order.
- Transit Times:
Expedited shipping (US/UK/AU/CA): 6-10 business days.
Standard Shipping (US/UK/AU/CA): 8-15 business days.
Expedited shipping (Other countries): 7-15 business days.
Standard shipping (Other countries): 10-18 business days.
Total delivery time = Processing + transit time + any courier delays.
*Shipping time may be delayed during holidays seasons or extreme weather conditions.
Shipping Rate
| Order amount | Expedited | Standard |
| $0–$49.99 | $15.99 | $6.99 |
| $50.00+ | *Free | *Free |
*AELIESA courier partners are FEDEX, USPS ,DHL
Tracking Number
Once your order has been dispatched, an email will be sent to you with your tracking number. If you do not receive one, please email support@aeliesa.com
Signature Required Upon Delivery
A signature is required upon receipt of goods. Please make sure you or someone is available to receive the package.
Customs, Duties, and Taxes
Aeliesa.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the courier. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be cancelled and refunded.
Aeliesa.com will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.